In-Stock Items — Final Sale
All in-stock purchases are final sale. We do not offer returns or refunds on in-stock items, so please double-check your size using our size chart before ordering. If you're unsure, message us and we'll help you pick the right fit.
Pre-Orders — 14-Day Exchange
Pre-order items are eligible for a 14-day exchange from the date of delivery. Items must be unworn, unwashed, and in original condition with all tags attached. Exchanges are subject to available stock. Pre-orders that have not yet shipped can be cancelled for a full refund any time before shipment.
Faulty or Wrong Items
If your item arrives damaged, defective, or you received the wrong product, email us within 7 days of delivery with photos and we'll replace it or refund you in full — shipping included.
Always Final Sale
- Headwear is final sale for hygiene reasons.
- Discounted / promo-code items are final sale unless faulty.
- Gift cards are non-refundable.
How To Start an Exchange or Claim
Email support@slumpedboyzzz.com with your order number and reason. We typically respond within 24–48 hours.